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Privacy Policy

Tatoo Shop values your privacy, understanding the importance of the confidentiality of your personal information and data while browsing our online store. This document sets out our privacy policy, especially in relation to our online store, accessible through the address https://tattoopro.pt, referred to as “online store”

 

OBJECTIVES OF THE PRIVACY POLICY

      • To ensure that the user understands that personal data is collected, for what purpose, how it is used and with whom it may be shared.
      • To explain the use and processing of the personal data provided.
      • Inform about the retention period of the data.
      • Clarify your rights and options and how to exercise them.
      • Describe the measures we take to protect your privacy.

This privacy policy supplements the “Terms and Conditions” and applies to all personal information and browsing data collected during a visit to our online store. By using or browsing our website, the user automatically accepts the terms and conditions set out in this document. Tattoo Shop reserves the right to modify this privacy policy at any time, with immediate effect. The updated version will always be available on our website, and its frequent consultation is recommended. For further information, please contact us by the means indicated below.

 

IDENTIFICATION OF THE RESPONSIBLE FOR THE TREATMENT

The Tattoo Shop online store is a registered trademark, owned and managed by the company R2C, Lda., registered in the Commercial Register of Leiria with the NIPC 513600108, and is responsible for data processing in accordance with the GDPR (General Data Protection Regulation – Regulation (EU) 2016/679).

 

HOW WE COLLECT PERSONAL DATA

We also collect data when you contact our customer service or search for a product using a photograph. This data is collected through the website for account creation, ordering, selling products, filling out forms, enrolling in loyalty programs and other similar activities. The automated processing of this data complies with current legislation, as well as this privacy policy.

 

WHAT PERSONAL DATA DO WE COLLECT

The personal data collected consists of:

      • First and last name
      • Date of birth
      • E-mail and postal address
      • Telephone number
      • National Identity Card (DNI)
      • Browsing data (IP and location)
      • Username and password
      • Purchase history
      • Preferences and interests
      • Bank details (debit or credit card, encrypted and stored only by the relevant financial organizations)

 

PURPOSES OF DATA COLLECTION AND PROCESSING OF PERSONAL DATA

The data collected is used to:

      • Execute and manage contracts of sale or provision of services.
      • Process orders, manage deliveries and payments.
      • Respond to queries and complaints
      • Personalize the user experience and improve our service.
      • Marketing communications, if consents have been given
      • Publish opinions, images and information about products and events

Data collection may also be used to prevent fraud and meet legal obligations.

 

FUNDAMENTALS FOR DATA COLLECTION

Cookies are collected to facilitate navigation on the website. The legal basis for other activities may be the performance of a contract, the execution of legal obligations or the explicit consent of the user.

 

DATA STORAGE AND DELETION

Order data is retained for as long as required by law. Bank details are only stored for as long as necessary to process payments. Accounts inactive for more than five years will be closed and the data will be closed, and the data will be deleted, unless otherwise required by law.

 

TRANSMISSION OF DATA TO THIRD PARTIES

Personal data may be shared with others for purposes of customer management, payment processing, fraud prevention and as required by law.

 

DATA TRANSFER ABROAD

Data may be transferred to third persons in other countries, with appropriate contractual safeguards in accordance with data protection legislation.

 

SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

Tattoo Shop implements technical and organizational measures to protect users’ personal data, such as encryption and access control policies. However, complete security on the Internet cannot be guaranteed.

 

RIGHTS OF PERSONAL DATA SUBJECTS

According to the GDPR, the user has several rights, including:

      • Right to information
      • Right of access
      • Right to rectification
      • Right to erasure
      • Right to restriction of processing
      • Right to data portability
      • Right to object
      • Right to withdraw consent
      • Right to present a complaint with the CNPD

These rights can be exercised by contacting us through the means provided.

 

CHILDRENS

We do not knowingly collect data from children under the age of 16. If a parent, guardian or caregiver becomes aware that a child has provided personal data, please contact us so that we can delete it.

 

COOKIES POLICY

In our online store we use different types of cookies to improve your browsing experience, ensure the proper functioning of services and customize the content displayed. Below, we detail the cookies we use:

    1. Session cookies
      • Shopping cart association: Stores your shopping cart information so you can continue shopping.
      • Product category: Stores the category information to load pages faster.
      • Login status: Indicates whether you are logged in to the site.
      • Session IDs: Generates session IDs on the server to identify each session individually.
      • Last viewed products: Records the last products viewed.
      • Search information: Stores details of your searches to improve future searches.
      • Cookie authorization: Indicates whether the user has authorized the use of cookies.
    1. Third-party cookies
      • User and session identification: Used to distinguish between different users and sessions.
      • New visits and sessions: Used to determine new visits or user sessions.
      • Traffic origin: Stores the origin of traffic to understand how users arrived at the website.
      • Data protection: Identifies users to prevent fraudulent use of data and protect information from third parties.
      • Personalized advertising: Used to personalize ads on publisher networks.
      • Browsing preferences: Allows the site to remember user preferences, such as language and region.
    1. Other Cookies
      • Web analytics: Used for statistical analysis and audience measurement.
      • Information server: Determines which server should display information to the user.
      • Active sessions: Keeps track of active sessions during navigation.
      • Cookies activation: Determines whether cookies are active.
      • Response time: Measures the user’s response time while browsing.
      • Repeated visits: Identifies how many times a user has visited the site.
      • First visit: Checks if it is the first visit to the site.

Consequences of not authorizing the use of cookies

If you choose to disable cookies in your browser, some features of the site may not function properly. This may affect the display of certain pages, navigation and the overall experience of using the site.

Note: We recommend keeping cookies enabled to ensure an optimized and personalized browsing experience.

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